One personality trait we measure our leaders and executives on is maturity. A developed character has become a necessity in any executive as we depend on them to lead through vision in a diverse and competitive market. We need mature leaders to compete in mature markets. Chiefs of business and nations have a heavy responsible for the well-being and happiness of employees and citizens in exchange for our perspiration and loyalty.
Companies likewise have a responsibility to serve their customers’ well-being as stringently as employees. By protecting customer data and asking for opt-in permissions, companies can use technology to improve the customer experience. In order to do so, they have to keep up with evolving technologies as everything is moving to mobile, cloud computing, and social connectivity. We used to call people in charge of the technology and information at a company the Chief Information Officer, but the position has some maturing to do. Technology has undeniably matured, so must the role of the chief.
For more information on how your company’s Chief Information Officer can get a little more mature, check out our webinars, featuring analysts from Forrester Research.