How Co-workers Used Private Social Networking to Provide Aid for Sandy Relief Efforts

New York- based TIBCO co-worker Mark Elder shares his story:

In a matter of days, we saw buildings under water, houses contaminated by overflowing sewers, ground floors that needed to be sterilized, heaters that needed to be replaced, people without power and temperatures that were dropping. It wasn’t just on the news. We were hearing stories from our friends, family, and co-workers. Martin, Tom, Dara and others had no power for 10 days, no internet, and no heat. Fortunately, none of them had been injured.

For me, New York had been my home for many years, and TIBCO, the company I worked for, had a long history in New York, starting on Wall Street. It seemed appropriate that we needed to do something to help with the hurricane Sandy relief effort.

I created a subject called “Operation Sandy” on our company’s private social network, and posted a message asking for donations to aid the Sandy relief effort. Employees started following the subject and asking how they could contribute. Once the campaign took off, donations started to stream in and within about five days, we had raised approximately $8,000, on top of the $5,000 TIBCO had already authorized for me to spend on supplies. [Read more...]

Top 5 Reasons to Check Out tibbr at TUCON

1.  Forrester Research Presents: Why Social Business is Imperative.  Getting knowledge workers to the right information and expertise rapidly can be the difference between business success and failure. Vice President of Forrester Research, Rob Koplowitz will present on the positive impact of social business technologies: how social and mobile tools are driving information to the right people at the right time. When: Tues., Sept. 25th from 2:30-3:20

2.  Forward-Thinking Executives Show How Enterprise Social has Transformed their Business.  From the way you interact with your customers, to how your employees work, the new enterprise is more open, connected, and decentralized. Hear how the Cordelta’s CIO Matthew Ryan, Nielsen’s SVP Ann Marie Dumais and other executives have embraced these changes and are using tibbr® to transform their organizations. When: Wed., Sept. 26th from 2:30-3:20 [Read more...]

How Enterprise Social Media Can Prevent Disasters

Imagine how different our world would be if man-made oil spills could be prevented entirely?  If all oil companies used enterprise social media, this would be a more likely possibility.

Apache Corporation spends $2.8 billion annually to drill wells.  With about 4,000 employees who have the knowledge needed to prevent trouble costs, they use TIBCO’s enterprise social media offering to share information needed on a real-time basis.  Their business model is one of rapid acquisition of fiercely independent sites with their own techniques for drilling – their own tools and processes.  Now, these diverse, once-competitors who kept best practices to themselves can share key learning and avoid redundant mistakes in global operations.

If all oil companies had an enterprise social media implementation like at Apache, there would be more community-driven oversight.  The dialogue among employees at sites who know drilling is going badly could ask for advice and critique from key knowledge workers across the globe to identify what is going wrong.  The instant feedback loop created by private social networking between experts would rapidly feed the cycle of communication.  Rather than ignoring the warning signs and continuing drilling obliviously, there would be many more internal checks and balances and helpful advice through open, real-time communication on the situation. [Read more...]