Log On With IT Compliance and Truly Manage Big Data

Log ManagementWe know business is data-driven, but are we missing the forest for the trees? Sitting inside our own systems is data that describes our daily operations and offers an opportunity to take intelligent, data-driven actions. When it comes to operational data, like log files, many businesses struggle to know how to take use this information wisely.

Billions of daily logs, log files, from a wide variety of sources are now part and parcel of big data. If you can manipulate data in real time, you can expand your understanding beyond log management into customer-centric areas. If you can determine a large single-purchase is fraud or not in the moment, you mitigate risk while maintaining customer loyalty. Log data is both deep and wide.

Take RadioShack Corporation, an American franchise of electronics retail stores with a vast retail network that includes 4,700 company-operated stores across the United States and Mexico, 1,500 wireless phone centers, and 1,100 dealer and other outlets. In the fast-paced world of wireless devices and consumer electronics, RadioShack has a mobility strategy rooted in customer advocacy and choice. [Read more...]

Banks are Still Failing Because They Don’t “Get” Risk

Global BankingBanks are still failing and will continue to fail into the future if they don’t take risk seriously and take steps to safeguard against failure.

In 2012, the Fed tested the banks’ ability to withstand a crisis, similar to the one from five years ago, that caused unemployment to rise to 13%, a 50% fall in share prices, and a 21% drop in housing prices. Some of the top banks once again failed to show they have enough capital to survive another serious downturn. A Bloomberg article yesterday discussed how Fed regulators and the Dodd-Frank Act have been historically at odds.

Even after the past failure, banks were either too exposed outside the U.S. or were planning to hand too much money back to investors. This means, they lack a “single view” of global enterprise-wide risk exposure, with various internal silos only concerned with their own priorities.

A single snapshot of risk

In a mandate from a global governing committee, top banks have been given three years to build up a single view of all their risk to help make the wider financial system more resilient. These global banks have many branches and subsidiaries, complicating the creation of a single snapshot of risk. They will have to get on top of this initiative as a temporary stopgap, but what about future updates, and/or further changes in regulation?

Banks need to assess risk whether a regulation or a law mandates it or not. The end-game is what efficient compliance enables – long-term strategic and operational improvements, not compliance for its own sake. [Read more...]

Don’t be Held Hostage by Your Own Data

Hackers With An Agenda

How much are you at risk of being held hostage by loss of your own information? What steps have you taken to make sure it doesn’t happen? This week we were given something to think about when hackers claiming ties to the group Anonymous hacked a U.S. government website in response to the death of Aaron Swartz, a well-known internet rights activist. Swartz’s recent suicide is widely thought to be linked to his financial burdens and the likelihood of prison time due to his publicly sharing copy-written academic journals.

Avoiding a Threat

In retaliation for what was perceived as overzealous prosecution, the activists from Anonymous embedded a video statement on the homepage of the United States Sentencing Commission. Among other things the hackers threatened the release of sensitive information relating to a number of U.S. judges. [Read more...]

Election 2012: No Need for a Debate with LogLogic

It is election season and Americans must soon decide who they want to become President of the United States. One of the many ways that people formulate their decision is hearing the presidential candidates debate, where the candidates will have a chance to make their case to the American people. Issues that will be covered include the economy, healthcare, the role of government and other topics. Even though the candidates have to argue over who is best to lead the nation for the next four years, in the world of business, choosing TIBCO LogLogic requires no debate.

Plantronics, Inc. knows what LogLogic has to offer when it comes to security and payment card industry data security standards (PCI DSS). Plantronics is the world’s leading designer, manufacturer and marketer of lightweight communications headset products. Plantronics headsets are widely used in many Fortune 500 corporations and have been featured in numerous films and high-profile events. Plantronics utilized TIBCO LogLogic in order to achieve PCI and SOX compliance while maximizing time resources and reducing costs. [Read more...]

NOW looking into the cloud, as well as CEP

Not really too CEP-related, except that events and event processing can take place anywhere: TIBCO’s Cloud Computing initiative is an announced agenda item for next week’s TIBCO NOW global webevent. I haven’t seen the content, but clearly the main area of interest is likely to be Corporate Cloud Computing (i.e. your distributed-managed data center), and there is an obvious connection to virtual service management (i.e. TIBCO’s ActiveMatrix product set).

TIBCO NOW also includes some EP/CEP content under the Enterprise Optimization thread:

    • Supporting Dynamic Change Management with CEP

    • Philippe Goujard, Senior Manager, Accenture
    • For a major micro-electronics manufacturer any change request is a long and complex process: it impacts machinery, production, logistics, training, and documentation. By introducing a complex event processing solution based on TIBCO BusinessEvents the client optimized monitoring of a complete “change request” project, improved time to market, and reduced risks associated with conflicting projects.
    • Keeping the Lights On while Managing the Complexities of Compliance

    • Lyndon Wilkin, Solution Manager, EnergyAustralia
    • EnergyAustralia (EA) has over 100 years of experience providing broad-based energy solutions to over 1.6 million homes and businesses. Hear how EA is using TIBCO software to gain real-time visibility into customer service levels, to detect and respond to events that could affect compliance, market obligations, and providing a foundation technology for enabling the intelligent grid.
    • The Future of Enterprise Optimization

    • Alan Lundberg, Senior Product Marketing Manager, TIBCO Software
    • Visibility into every facet of your business is key to improving quality, customer service, and cost control. TIBCO provides the ability to harness the power of existing data and in-flight information across your many customer touch points in real time. Managing your business at the speed of events is essential to be a leader in today’s market. This session will discuss the event processing technology that SouthWest, QWEST and CitiGroup use to drive competitive advantage and that analyst firm IDC ranked number one in the market.

Registration is, by the way, free.