I fly fairly often. I don’t fly so often I am always upgraded to first class, but I find myself in a plane at least a couple times a month. Let’s put it this way, I fly frequently enough that my status waives luggage-checking fees. Despite my loyalty to my… Read More →
A well-integrated company is a thoughtful one in a consumer’s daily life. It gives its customers valuable information when it’s actionable and lets us better plan our schedules. A thoughtful brand provides clarity in uncertain times by letting you know what to expect with enough foresight to make changes. Whether… Read More →
Orville and Wilbur Wright are credited with developing and building the first successful airplane. While they were not the first to build and fly an experimental aircraft, in 1903 they were the first to innovate the revolutionary concept of fixed-wing flight. Based on this fundamental shift in essential airplane… Read More →
If you spend even few minutes on the Web you will notice almost every business asks its customers to become a fan on its Facebook page. It doesn’t stop here; most companies ask you to like partner sites to accumulate loyalty points. In the last couple years, this major… Read More →
There was an interesting article in the International Herald Tribune / New York Times last week about how airlines are applying more analytics into the area of avoiding overbooking – leading to “bumping” of passengers off the flight. As a business traveller who seems to suffer this on occasions (apparently… Read More →
Opher Etzion recorded some action items for the Event Processing Technical Society at the EPTS5 symposium last week. One of these was “promotion of EPTS” as the go-to resource for event processing information (hence the irony that these action items are duly listed on Opher’s blog and not anywhere on… Read More →