How Retail Data Management is More Difficult than Just Remembering Your Shopping List?

Visiting the neighborhood supermarket on weekends to shop for groceries has become a weekly occurrence for most working people. We all know buying food everyone in the family likes can be a difficult task. I normally have a lot to purchase during these visits because my wife and I have different kinds of breakfast. I am a person who loves the full English breakfast while my wife prefers the delicacies of Indian cuisine.

The Grocery List

Listing our shopping items is a simple process carried out easily in our minds and through conversations. However, for companies that produce the items we buy at the supermarket, maintaining product catalogs is more complex and difficult. Each product is made up of ingredients vital to the nutritional value, flavor, and aroma of the product. For my frosted flakes with honey and almonds to taste perfect and be marketed with the right labels, companies use a data management system to ensure that the right ingredients go into the right products at the right time. Consolidation of information about core products and optimizing product information workflows, increases operational efficiency by providing people and systems in the company with a single source of accurate and consistent product information. [Read more...]

How One Company Uses Data Visualization To Enable Their Customers

We all know becoming a real expert takes years of hard work and dedication. People say the ability to teach a subject leads to real mastery, yet although we value highly skilled teachers, businesses do not have time, resources or patience to pour into any one individual’s growth. We still demand the highest level of expertise in consultations, but faster and cheaper.

Data experts, “data scientists,” used to be hard to find because of the time it took to truly master the art of data analysis. Years of schooling and training in statistics are necessary to make full sense of complex and growing data. When a business asks for advice based on data, scientists must put learned information into context by taking into account industry, geography, and the specific market dynamics. With so many moving parts to consider, relying on only a few “experts” can be painstakingly time-consuming, and costly. [Read more...]

Forget the “Big” in Big Data and Just Consider the Data – InterOp Las Vegas

Sometimes, just sometimes, what happens in Las Vegas shouldn’t stay in Las Vegas. That was clearly the case this week when TIBCO CTO Matt Quinn took the stage to talk about the myths and realities of Big Data. In Why Big Data Won’t Make You Smart, Rich or Pretty, Quinn provided his perspective on Big Data based on years of experience in some of the biggest data environments around, like FedEx, Nielsen, and others.

Forget the ‘big’ part for a moment, think about variety

Quinn pointed out that most customers are not struggling with ‘big’ data but are instead still struggling with data. In Quinn’s view, it is the complex interactions between customer data sets that cause the majority of the issues. Success depends more on piecing together different data sets across wildly different applications and systems, with variety of data being the key.

In Quinn’s opinion, solving this data ‘jigsaw puzzle’ is often overlooked and tools like Hadoop, while clearly in focus, is just one tool in the toolbelt and can be a clumsy tool when dealing with real-life complexity.

[Read more...]

In Business and Love – Opposites Attract: Social BPM and Collaboration

In more than one instance, opposite poles attract each other, from marriages to difficult colleagues at work. One person is usually organized, predictable and manageable, and the other one can turn out to be lazy, moody, or totally unpredictable, but these parings often end up being the best matches. The same is true between the marriage of something standardized and automated like BPM and something as messy as social media. The knot to tie them together is people. Engaging people to collaborate and be a part of the process is the secret to the happy marriage.

Sometimes businesses fail to recognize that one of their most important processes is in the crowd of all its messiness. The only way to get the process right is not asking just one person, but to let the crowd decide what’s right. Twitter and Facebook are just one part of it because to harness employees, the most efficient businesses listen to what they are saying. This does not just impact the operational processes, but also the management processes. [Read more...]

Data As Art Created By Scientists

Whether it’s infographics, maps, flow charts, or other design-driven diagrams, data visualization is now seen as the preferred way to interact with data. In fact, infographics and other visualizations have been some of the most shared images in social media history. Why? They’re easy to understand, quick, and beautiful. They engage.

These visuals are important, but the ability for businesses to go the next step and make actionable decisions based on predictive visual analytics allows them to stay ahead of the competition. With the amount of data being collected all around the world, new and interesting pieces of data are being uncovered all the time, demanding the need for analytic sophistication. Companies need to go beyond what is just there visually and interact with predictive models in order to get true value out of their decisions.

Data as Art

In a world where many of us scroll through dry spreadsheets and presentations filled with stale clip art, beautiful data is a sight for sore eyes. Data visualization has been a powerful tool for marketers and journalists with infographic designers charging between $1,000-$10,000 for an engaging, sharable piece of data art. But while companies are investing in designers to drive engagement externally, how many companies are using our appetite for data visualization to drive change with its tough audience – its internal one? [Read more...]

Five Things You Need to Know About DevOps from Author Gene Kim

I asked Gene Kim, researcher and co-author of The Phoenix Project, five thought-provoking, high-level questions about how DevOps and Platform as a Service (PaaS) can benefit 21st-century enterprises right now and in the long term.

Steve Leung – What are some of the most common challenges for Development & Operations teams today?

Gene Kim – There is a downward spiral that will occur in almost every IT organization if left unchecked. It is so powerful that it pre-ordains horrible outcomes, if not abject failure. It happens in both large and small organizations, for-profit and non-profit, across every type of industry.

The story almost always starts in IT Operations when we have to support fragile infrastructure. Why do we call it fragile? Because every time anyone touches it, it breaks horrifically, causing an epic amount of unplanned work for everyone.

All this unplanned work makes it impossible to get our planned work done, and because what is fragile are some of the most important applications, the organization becomes unable to achieve the commitments that they promised the outside world, whether it’s customers, analysts or Wall Street. [Read more...]

Five Things You Need to Know About DevOps from a Director of Engineering

I asked John Skovron, Senior Director of Engineering at TIBCO, five thought-provoking, high-level questions about how DevOps and Platform as a Service (PaaS) can benefit 21st-century enterprises right now and in the long term.

Steve Leung – What are some of the most common challenges for Development & Operations teams today?

John Skovron – The common challenge is definitely the accelerating pace of software development and deployment. Agile methods have made it possible to design and implement better software much faster. With an “as-a-service” approach, whether for private or public consumption, delivery of new features and versions can accelerate from once-a-quarter to once-a-week, once-a-day, and even multiple deployments a day, utilizing A/B testing or other rapid validation techniques.

Steve Leung – Who should be driving the changes needed, business or IT? What is the role of the CIO in this transformation?

John Skovron – IT should drive the changes – first of all, by aligning IT as closely as possible with the business. And certainly, the CIO should be leading the charge – any CIO who is satisfied with a status quo of sludgy, slow deployments should be brushing up his resume, because he’s going to be looking for a new job soon. [Read more...]

IT Can’t Evolve Until They See the Forest for the Trees

DevOps is more than just a hot IT buzzword. Unlike other “flash in the pan” tech trends, DevOps is a real chance for companies to evolve their IT departments. In his book, The Phoenix Project, Gene Kim explains how to help overcome a glaring issue in IT that many are not addressing.

IT operations are necessarily a fundamental component of any modern-day business and must be integrated seamlessly with business processes. This includes reorganizing traditional IT for increased agility, enabling companies to easily leverage continuous delivery. As quintessential as IT is to modern businesses, there is a fundamental problem that companies are merely perpetuating, rather than trying to fix.

Stop and Smell the IT Roses

As companies reorganize themselves, each unit tries to fix its own issues in isolation, which limits growth to a small part of an overarching problem. For instance, compliance teams deal with compliance challenges, process teams want more visibility, and everyday firefights with complex systems are only understood by a few key people. This contributes to larger IT problems, as their main goal is to be responsive to the business. With this day-to-day, quarter-to-quarter mentality, no one has the opportunity to step back and take a strategic look at the larger picture. [Read more...]

Forecast for Business is Cloudy: Whether You’re Ready or Not

Cloud computing is rapidly pushing companies for new models to virtualize physical resources, allow for more efficient use of servers and networks, and provide an ability to scale resources based on demand. Gone are the days of building infrastructure for the moments of highest demand, which then sits unused at off-peak times. We’re moving into the age of elastic computing that can happen on-premise as private cloud, off-premise as public cloud, or as a hybrid cloud mixture of the two.

Once the buzz for the bright, shiny object wears off (as it always does), we’re left with the reality that any new way of managing information technology comes with a different set of challenges we’ve ever faced before. With cloud computing, the challenge is squarely centered around integration.

It has to be faster and better

The world doesn’t stand still, and simply integrating to stay abreast of new deployment models won’t cut the mustard. There needs to be a way of integrating that takes into account increased and more complex connectivity, big data’s volume, velocity and variety, complex event processing, and driving it all, real-time analytics that are business-user friendly. Each of those requirements is a sizable challenge unless companies find cleaner, faster, streamlined, and flexible ways to integrate. [Read more...]

Why is Your Company Settling for Just Average?

If your company purports to want to innovate and become a market leader, why do they seem satisfied with an average data solution? What’s even worse, businesses unwillingly aspire to be just average while spouting off to employees and customers they are anything but. Companies with average IT solutions will always produce average results and never go from average or good to great.

Best-in-class visual analytics are absolutely necessary when it comes to managing data and gaining insight to find new opportunities and mitigate predicted risks. Companies need to be on a path where they can routinely and continually move from insight to action.

Special Distribution Scale

With mountains of data, a solution that simply collects data and stores it will always fall behind. Consider a normal distribution scale. Some companies will always be below, and some above average; yours shouldn’t think that middle ground is good enough. “Good enough” isn’t just figuring out what is enough to get by, it is really an insult to customers and employees . The 21st-century enterprise needs to go above the status quo and meet 21st-century challenges head on with 21st-century technology. [Read more...]