It’s ironic that as a software industry professional, I rarely reach first for a technological solution when confronted with a business problem. A slightly heretical approach, but after all these years of seeing the intersection of “same ol” and “shiny, new vendor-provided solution” yielding unsuccessful results, I’m entitled to a less-than-enthusiastic perspective.
Don’t mistake my dubious view of the technology as a slight on its usefulness within the enterprise. As Amazon.com, FedEx, Macy’s, and most modern companies will attest, their businesses couldn’t possibly run without technology. It’s not that I won’t recommend or use technology extensively, but it’s not the ﬁrst tool I grab when trying to implement a ﬁx. [Read more...]