José Luís Prola Salinas, SVP of Technology and Logistics at Banco do Brasil, gave another CEP-related keynote at TUCON this year. Banco do Brasil is one of the financial success stories in the recent financial recession – profits up 100% between 2007 and 2009, for example – and is the leading Latin America bank in terms of assets, with 52+M clients across 23 countries, doing >1Bn transactions every month (~93% automated), utilising 139K MIPS of IT computer resource!

Banco do Brasil recognised they had a problem which José described as “rearview mirror syndrome” – they knew that looking only at data from the past could catch them out in future. To solve this they started classifying their application tasks by “criticality” and started moving these to real-time event processing using TIBCO BusinessEvents – tasks like the transactional generation of active marketing offers. Their key requirements were:

• multi channel – internet, phone etc using geo location etc event data
• real-time – need to respond to events as they occur, not after the event is stale

Business benefits were described as: convenience, productivity, inclusion (event-driven applications can affect 200M people – customers and their families), integration and consistency across channels, sustainability (and maintainability), and borderless operations.

This was a good business-level keynote although obviously didn’t go into technical detail – I thought the classification of applications at the architecture level was an interesting approach, whereas at the event modelling / technical level we might do such a classification at the business event level, for example to classify use case importance,